Effective Date: March 27, 2026
Moreno Financial Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit morenofinancialservices.com.
Information We Collect
We may collect personal information you voluntarily provide through our Contact Us form, including your name, email address, phone number, and message content. We also collect standard website usage data through cookies, including pages visited, time spent on pages, and browser type.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide financial services information, improve our website experience, and communicate with you about our services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
Our website uses the following third-party services that may collect data: GoDaddy (website hosting and analytics), Reamaze (live chat support), Google Maps (location services), Google reCAPTCHA (spam protection), Cal.com (appointment scheduling), and Calendly (appointment scheduling). Each of these services has its own privacy policy governing their use of your data.
Cookies
Our website uses cookies to analyze traffic and optimize your experience. You can accept or decline cookies through the banner displayed when you first visit our site. You may also disable cookies through your browser settings at any time.
Data Security
We use SSL encryption (HTTPS) to protect data transmitted through our website. While we take reasonable steps to safeguard your information, no method of internet transmission is 100% secure.
Text Messaging (SMS)
When you opt in to receive text messages from Moreno Financial Services (for example, by checking the consent box on our contact form), we collect your mobile number to send you messages about appointments, documents, and your account. We do not sell or share your mobile number or your SMS consent with third parties or affiliates for their marketing purposes. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us at mr.joelmoreno1984@gmail.com or call 254-397-5700.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to: (1) know what personal information we collect about you; (2) request deletion of your personal information; (3) opt out of the sale of your personal information. We do not sell your personal information. To exercise any of these rights, please contact us at mr.joelmoreno1984@gmail.com or call 254-397-5700. We will respond to verifiable requests within 45 days.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Moreno Financial Services
Kempner, Texas
Phone: 254-397-5700
Email: mr.joelmoreno1984@gmail.com